FAQs
Frequently Asked Questions for ecomit user.
A session measures the activity of a single visitor on your website in a certain period of time. Such user interactions can consist of many page views, even...
Fri, 7 Dec, 2018 at 11:57 AM
For 1-month data you can only view the collected data in the previous month, for 3-month data you can view data in the 3 previous months. In unlimited packa...
Fri, 7 Dec, 2018 at 12:01 PM
We use Paypal as a highly secure payment gate for our customers. It supports a range of credit and debit cards like Visa, Mastercard, American Express, Disc...
Fri, 7 Dec, 2018 at 12:00 PM
Yes, we offer 100% refund within 30 days of your subscription. We want to make sure you enjoy our product and if we don't meet your expectations - we...
Fri, 7 Dec, 2018 at 11:51 AM
Yes. Although we only provide monthly plan listed in our package, we can also give you annual plan package at your request. We will provide the separate dat...
Fri, 7 Dec, 2018 at 11:59 AM
Definitely. You can upgrade or downgrade your plan to suit your needs and also cancel the plan anytime. Just simply contact us for assistance here. Feel...
Fri, 7 Dec, 2018 at 11:59 AM
No worries, we will not stop collecting your data. Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropria...
Fri, 7 Dec, 2018 at 11:57 AM
Due to the flexibility of our system, Ecomfit easily integrates with all custom websites and compatible with any E-commerce Platform like Shopify, Magento, ...
Fri, 7 Dec, 2018 at 11:56 AM
Yes. However, each plan can only be used for 1 website with a distinct domain which means if you want to handle another website you need to pay for a new pl...
Fri, 7 Dec, 2018 at 11:55 AM
There are two kinds of websites which are handled differently. For custom websites you need to go through manual configuration by embedding our JS code t...
Mon, 28 Jan, 2019 at 9:42 AM